Is latency spiking even though everyone’s using Ethernet with Wi-Fi turned off? If you’re on a Windows PC using Windows Audio (not ASIO), try this. Open FarPlay’s Preferences. On the General Options page, change the Audio Buffer Size to 480 and then press OK.
The 1-minute video below provides a walkthrough of these steps.
Note that the spikes in latency might not be seen by the person with the issue, but instead by others in the session. So, try the steps above on your Windows PC even if spikes in Remote Latency are seen only on another musician’s computer and not your own.
If you’d like to lower the latency further on a Windows PC, try turning Windows Signal Enhancements off. Want to lower latency on the PC even more? Use an iRig Stream Mic USB and its official ASIO drivers on the PC. If you already have another audio interface with manufacturer-supplied ASIO drivers, like a Focusrite Scarlett, use that — it’ll work great. Follow the steps in the version of our QuickStart guide customized for Windows PCs with external audio interfaces.
Small buffer sizes of 16, 32, or 64 typically provide the lowest latencies on Macs, Linux computers, and Windows PCs using audio interfaces with manufacturer-supplied ASIO drivers. However, when using, instead, the built-in audio drivers in Windows (like when plugging a headset into a PC’s 3.5-mm headset jack or using a Yeti microphone), small buffer sizes sometimes make an audio device unreliable and generate high and unstable latency. Switching to a buffer size of 480 in these cases dramatically lowers and stabilizes latency.
—David Liao