It’s been fun bumping into so many of you on FarPlay Meet, our platform for connecting with the wider FarPlay community.
This Saturday: September 19th
Our next monthly support session is Saturday, September 19th 2:00pm New York time (8:00pm Central European time). Our following session will be Saturday, October 24th 2:00pm New York time (8:00pm Central European time). Sign up for monthly support sessions here.
Monthly tech-support sessions are available free to paid subscribers and students of FarPlay For Teachers subscribers.
Your students can record their own lessons
At last month’s support session, a teacher asked whether she’d have to send her student the lesson recording afterward. She doesn’t. Anyone in a session created by a FarPlay For Teachers subscriber can click Start Recording, even without a FarPlay account, and students don’t need an account to join a session in the first place.
Choppy screen sharing? Here’s the fix
We fixed a bug that in some cases caused low-quality settings to be selected in Video Preferences, including when clicking the Reset to Defaults button. The fix was on our end, so you don’t need to reinstall FarPlay — keep using the latest version, 1.3.3.
If your video or screen-sharing resolution or frame rate is too low, go to Preferences > Video, click Reset to Defaults, and click OK. If the resolution or frame rate is still too low, go back to Preferences > Video, choose the values suggested in our video instructions, and click OK.
Get in touch
Need help right away? Check out our FAQ & Troubleshooting Guide. For tech-support questions, our forum is the fastest way to reach us. To reach us privately, to tell us how you use FarPlay, or for business inquiries, see our contact page.
—David Liao & the FarPlay team